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Homebuyer FAQ

  • What kind of repairs do you do?
    We are able to do a variety of repairs including roof repair/replacement, window and door installation, furnace and water heater repair/replacements, grab bars, and more. Projects can be big or small, but they must address health and safety needs.
  • Do you work on mobile homes?
    Yes, but there are restrictions. We are unable to work in mobile home parks. If you own a mobile home, the home will have to be on its own land. Mobile home repairs are also limited to mechanical repairs only.
  • How do I apply for the program?
    Complete the Critical Home Repair application and collect the supporting documents to turn in with it. This application can be found on our web site, is available for pickup at our ReStore, or you can call us at (517) 784-6620 to have a copy mailed to you. Once the application is complete and you have the supporting documents collected, call us at (517) 784-6620 to schedule an appointment to turn it in and discuss the next steps. You can also mail in your application to our office. Applications cannot be turned into our ReStore.
  • What information do I need to apply?
    In addition to completing the application, you will be required to turn in the following supporting documents: Proof of ID for all household members Proof of income for all household members Copy of 3 months bank statements Current homeowners insurance Copy of recorded deed Copy of paid property tax bill
  • How long does it take to process an application?
    The application process for Critical Home Repairs can take 1-6 months, depending on processing paperwork, weather, and the construction schedule. The processing time varies with the volume of applications and how quickly documents are submitted by applicants. Applicants are contacted in a timely manner as to the status and next steps for the application process.
  • When do you take applications?
    Applications for our Critical Home Repair program are taken on a continual basis. Occasionally, the program may be closed for certain projects due to funding constraints. If this is the case, all applicants will be contacted and notified of their status. Applications may be put on hold until another funding source is identified or until the next grant year opens.
  • Do you run credit reports?
  • How do participants pay for repairs?
    Our repair program features modest repayment requirements. Repairs are repaid according to their value with a 0% interest loan through GJHFH. Homeowners are required to pay the total or a percentage of the projected total cost of the project, depending on income. All repayment funds are recycled and used to assist future homeowners in need of repairs.
  • What is sweat equity?
    For Critical Home Repairs Sweat equity is the volunteer time participants invest in their home repair project. Participants contribute a minimum of 8 hours per project, plus an additional 2 hours for every $1,000 of the total project cost. Not all sweat equity is physical labor and we can accommodate all ages, abilities, and skill levels. Sweat equity can include helping in the Habitat office, volunteering in the ReStore, donating snacks and drinks to volunteers at Habitat project sites, and other approved volunteer activities.
  • Where do you work in Jackson County?
    We work all over Jackson County.
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